Details of the April 22, 2018 Service Slowdown

Dear friends,

You might have been affected by ABBYY Cloud OCR SDK service slowdown occurred on Monday.
We apologize for potential impact to your business and thank you for your patience, please see the details below.

Issue summary

Duration: April 22 2018 13:08 – April 22 2018 13:20 UTC

On April 22th between 1:08 and 1:20 UTC some users might have experienced a delay in their tasks processing.
The delay was caused by a huge amount of heavy tasks unexpectedly submitted by some users.
We are going to increase our processing powers to prevent such incidents in future.

This incident doesn't require any actions from our customers.

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